How direct booking works
Lower rates, a real human, and a personal touch — here's the honest how and why.
Why we offer it
When you book through a big platform, a chunk of what you pay goes to platform fees. Booking directly with us skips most of that — and we pass those savings straight back to you, while giving you a more personal experience with the people who actually care for the home.
The honest part
Booking direct also means there's no big platform sitting in the middle. That puts a little more responsibility on both of us — which is exactly why we ask for a saved card and a short signed agreement. It keeps everything clear and protected on both sides, and in exchange we're able to offer you a better rate than you'd find on the listing sites. We think that's a fair trade, and we keep the whole process simple and secure.
The four steps
Why the balance is charged 7 days before check-in
We're a small, independently-run home — not a big rental company. Charging the balance a week before your arrival (rather than at the door) gives us a quiet window to resolve any card issue calmly, so your check-in is completely seamless.
Your money is safe
All payments are handled by Stripe, a leading payment processor — your card details go straight to them and never touch our servers. Our Terms and Privacy Policy spell out exactly how everything works.